We continued reviewing the book Rookie Smarts by Liz
Wizeman. We read the description of the different kinds of the Rookie smart
mindset which included the backpacker, the hunter-gatherer, the firewalker and
the pioneer. The author notes that this does not eliminate the role played by a
savvy veteran mindset. And that we could toggle between the latter and the
former in unclear murky situations and changing times respectively. This she
notes is the perpetual rookie mode.
Let us take a look at these mindsets in more detail. The backpackers are the ones who see new possibilities and
explore new terrain. Like a hiker who trudes obviously past a snake lying quietly
in the bush, rookies simply walk past the obstacles they don’t see and because
they don’t know what they are supposed to be looking for, they can end up
seeing what others fail to notice. They ask fundamental questions because they
are unencumbered by rules and rituals. They see patterns and logical flaws in
conventional wisdom with pattern recognition. They explore new terrain by
taking shorter paths, making bigger asks, and acting erratically. They act wholeheartedly because without
reputation, rookies can operate without ego or fear of falling. They act boldly
and recover quickly and they work passionately.
The hunter-gatherer emphasize the outward venturing forth,
harvesting game and foraging for resources to bring back to the tribe. They scan the
environment, connect the dots and in this hunger mode, they seek out experts to
teach and guide them. Seeking out experts is such a trait that if you ask a
smart rookie, you get access to a team of experts. They also mobilize ideas and
resources. In complex environment, winning organizations tap into the greatest
number of brains. Crowdsourcing is growing as a viable and efficient
alternative to in-house or expert led
solutions to complex problems.
The firewalkers demonstrate a trait that’s both cautious and
quick. They see a glaring gaping hole between what they have previously done
and what they must now do. They don’t necessarily lack self-confidence. The
author says this rookie’s anxiety is not the clinical kind but a productive
paranoia and an urge to break out of the comfort zone. Their way is to take small
calculated steps by testing the waters. Since she operates in the dark, she
minimizes the risk. Rookies use every available sense to navigate the way and
they calibrate their movements to minimize the risks. They deliver quickly and tend to operate in bursts.They
sometimes get off track. They solve problems quickly but doesn’t mean they know
which problems are the most important. They seek feedback and coaching. In fact
smart managers provide continuous stream of feedback and regularly receive
vital information. These rookies lack confidence but with the feedback, they
translate it to intelligence.
The pioneers are the last in the different categories
enumerated by the author. Their practice involves building new tools and
structures because they are in a perpetual survival mode. They improvise
because they didn’t have the resources or the skills they need. They work
relentlessly because they lack another choice
and are motivated to push forward.
Finally the author calls out that a perpetual rookie is one
who is curious, humble playful and deliberate. She takes each of these
qualities into consideration as how it contributes to the rookie smarts. Some
of this is straightforward but what the author shows us is that even when we
are not a rookie and we exercise these traits, we see the results brought
about. The rookie revival as she calls is about learning to relearn.
At a personal level, organizational level and a team level,
we can utilize the rookie smarts.
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