Today onwards we will start discussing Microsoft Dynamics AX from the Dynamics suite of products. Uptil now, we have talked about reporting solutions and dashboards from a variety of technology stacks such as Grafana, Splunk  and SSRS but it would be interesting to see such techniques applied to customer relationship management. Dynamics 365 is more than a personal book for your customer, it provides a professional with the best tools for managing their data, updating records, and status both online and offline.
Dynamics AX enables us to capture our expense transactions and receipt information. It also helps us create and submit timesheets. Initially we used to have expensive ERP software until Dynamics AX came along the way.
Some of the major benefits from AX include the following:
1) While most enterprise resource planning software were traditional enterprise products, Dynamics AX is built with cloud services. This facilitates ubiquity and reachability from any device anywhere.  Not only does this simplify production deployments for the product offerings, it also enables continuous availability and updates. As with all the benefits of cloud computing such as elastic scaling, load balancing, regional availabilities etc the services powering Dynamics AX also means improved handling of data. Improvements in data handling was previously mentioned here: https://goo.gl/n4G2TU
2) Another advantage to Dynamics AX is the integrations it can perform via connectors, plugins and data sources. More data generally means better reports and more meaningful insight and not just from a statistics perspective but from several analysis techniques such as with PowerBI
3) Faster development  and deployment - The entire software development life-cycle with off the shelf products such as AX now becomes far easier and continuous without any compromise in control, governance and compliance. This is a big win for common criteria certification
4) Improved development environment - The development environment could not be any better than the Visual Studio and .NET framework integration along with the rich set of tools that come with that IDE. The entire Application Object Tree (AOT) is available to browse in the Visual Studio. The development is with X++ language which is specific to accounting and business  management systems. It is considered at par with managed languages such as C#.
5) Scoping - Earlier users were granted access via role centers. Dynamics AX uses the equivalent of namespaces called workspaces which enable the users to focus on the most important aspects of their tasks.
6) Web Interface - cloud service power rich user interface via the web browser that makes it near ubiquitous to access and perform daily activities.