This is a summary of the book titled “Coachability – the
Leadership Superpower” by Kevin Wilde written in 2022. He is an executive
leadership fellow at the University of Minnesota and has worked as senior
talent development executive at General Mills and General Electric for
seventeen years each.
In this book, Kevin convinces us that accepting feedback as
a leader is far more valuable than learning how to deliver it and he calls this
trait “coachability”. No matter the background, age, sex or any other forms of
discrimination, it applies across the board, and anyone can do it.
Age, however, can be called out as one of the leading
contributors to the decline of receptivity to coaching. Firms want leaders to
coach so they promote coaching skills, but they overlook the importance of
coachability. This causes leaders to lose their effectiveness and their ability
to continually develop, which is critical.
Instead of indirect skills, coachability is a direct skill
because clear feedback can accelerate us in the right direction. Even keeping a
coachability notebook and starting to record can be a helpful practice
Some resistance to coachability is both genuine and natural.
When leaders are put through a game to meet with each other and explain their
weaknesses, they might resist behaving so vulnerably but they end up
participating with gusto. An aversion to vulnerability, desire to maintain
control or fear of the unknown can get in the way. Coachability requires
openness and a commitment to learn continuously.
Other factors that hinder coachability include arrogance as
demonstrated by those who feel they have reached the finish line, façade of
strength which appears to hide ignorance or fear, susceptibility to flattery
when leaders want yes men, isolation when promoted leaders can find themselves
removed from their peer, and deprioritizing feedback because leaders can choose
to procrastinate.
Highly coachable leaders, on the other hand, stand apart and
people recognize their trait. They inspire higher levels of motivation and
engagement and lead to greater productivity, sales, and satisfaction.
Coachability depends on practice and mindset more than
innate traits. These leaders don’t just remain open to feedback but they seek
it out, and listen carefully. They reflect on what they have heard, assessing
its value and relevance to make their own determination about what to embrace
or discard.
Seven strategies that can help us to be more coachable
include being specific by asking clear questions, asking two questions on what
went well and what could be done better, holding after-action reviews on why it
happened and how to improve next time, making a plan for our own learning and
development, asking a truth-teller, looking for signs that can be direct and
indirect and seeking clarification whenever doubtful.
The truth is that our experience of receiving the so-called
gift of feedback is not all that pleasant. Like a good actor, rather than get
defensive, we can tell ourselves to take a note.
Reference:
Previous Book Summaries: BookSummary20.docx
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