This is a summary of a book “Becoming Data Literate” written
by David Reed and published by Harriman House in 2021. He is a data, and
analytics expert who emphasizes the importance of data in organizations to
realize their vision. He suggests that organizations should embrace a data
literacy framework and embark on data transformation to become data natives. To
do this, organizations should start with a vision and move through five stages
to become data natives. This includes inspiring stakeholders, fostering a
culture where teams share data and a common language, learning novel approaches
for managing data practitioners, and establishing a clear data ethics code. The
DataIQ Way framework provides a framework to guide leaders in creating
data-driven organizations, incorporating five dimensions: vision, business
strategy, value creation, culture, and data foundations. The framework aims to
bridge gaps between company culture and data culture, aligning with shared
objectives, rewards, and metrics. By embracing a data literacy framework,
organizations can become data literate within three years.
This involves understanding the value of data, providing
employees with the necessary data, trusting the data, and fostering a culture
of data across the organization. Companies can assess their current level of
data literacy by assessing both consumers' understanding and alignment of data
departments and producers with business goals. As an organization matures, it
moves through five stages: "data user," "data driven,"
"data literate," "data cultured," and "data
native." To ensure adoption, organizations should demonstrate the value of
data transformation and secure buy-in from stakeholders. The analytics team
should engage with stakeholders by collaborating, communicating, championing,
and challenging the status quo when data reveals a need for change. By
demonstrating the benefits of data, organizations can demonstrate the potential
of data transformation and make their strategies more achievable.
Leaders play a crucial role in promoting behavior change in
organizations by connecting actions to the organizational vision. They can do
this by providing context, connecting actions to desired outcomes, and offering
symbolic messages. Building a data culture involves sharing data and a common
language for discussing it, fostering a data culture that embraces data
democratization and clear data governance. Data leaders should develop a common
language for communicating about data and consider introducing data literacy
programs. They should also align data strategy with brand values at every
consumer touchpoint. Data leaders must learn new approaches for managing data
practitioners, prioritizing factors such as social cohesion, perceived
supervisory support, information sharing, goal and vision clarity, and trust.
They must demonstrate continuous improvement in the performance of the data
department through skill development, productivity, and engagement. Data is an
intangible asset with no standardized valuation metrics, making it difficult
for data leaders to establish metrics to demonstrate its value.
Data practitioners often use metrics to identify their
benefits to organizations, but leaders must establish and implement a clear
data ethics code. Consumers are becoming cautious about sharing data with
corporations, and leaders should embrace transparency around data governance.
Research shows that over 20% of consumers share their data without properly
reading privacy notices. Data leaders should focus on four principles:
autonomy, beneficence, nonmaleficence, and fairness. They should ensure that data-driven
decisions are demonstrably fair and that they do not infringe on citizens'
rights. Data practitioners lack a system of sanctions for operating outside a
professional code of ethics, so leaders must create mechanisms to respond to
ethical breaches.
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